Responsible Gaming

Our approach to safer gambling

Ricky Casino encourages players to make informed decisions before and during play. Gambling outcomes are based on chance, and no strategy can guarantee a win. Past results do not predict future results, and a losing session cannot be recovered by continuing to gamble. You should only gamble with money you can afford to lose after essential costs and financial commitments have been met.

Gambling should not be treated as employment, an investment or a dependable source of income. Do not borrow money, use credit intended for essential expenses or sell possessions to fund gambling. It is also important not to gamble when you are upset, under the influence of alcohol or other substances, tired, or trying to escape personal problems. Taking a break can help you make decisions with a clear mind.

Responsible gaming is a personal responsibility, but support is available. If gambling is causing stress, conflict, financial pressure or changes in your behaviour, consider stopping and seeking independent help. Asking for assistance early can make it easier to regain control.

Practical habits for safer play

• Decide your time and spending limits before you begin.
• Keep gambling money separate from money needed for rent, bills, food and other essentials.
• Take regular breaks and avoid long, uninterrupted sessions.
• Never chase losses or increase your stakes because you have lost.
• Do not rely on gambling to improve your financial situation.
• Keep your account details secure and never allow another person to gamble through your account.
• Review your gambling activity regularly and act if it is taking more time or money than planned.
• Talk with someone you trust if you are concerned about your gambling.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income or previous experience. Some people may not recognise the warning signs until gambling has affected their finances, relationships, work or wellbeing. Consider taking a break and seeking support if one or more of the following statements applies to you.

• You spend more time or money gambling than you intended.
• You repeatedly try to win back money you have lost.
• You feel restless, irritable or anxious when you try to stop.
• You hide or minimise your gambling from family, friends or other people.
• You borrow money, miss payments or use essential funds to gamble.
• You think about gambling frequently or find it difficult to concentrate on other activities.
• You gamble to manage stress, sadness, loneliness or other difficult feelings.
• You cancel plans, miss work or neglect responsibilities because of gambling.
• You argue with people close to you about gambling or its financial effects.
• You continue gambling despite negative consequences.
• You feel shame, hopelessness or distress after gambling.

If these signs sound familiar, stop gambling and consider using an account restriction or self-exclusion option. Speak openly with someone you trust and seek independent advice. A qualified counsellor or financial counsellor can help you understand what is happening and plan practical next steps. Support is available across Australia through gambling support services and state or territory health and community services.

If gambling has contributed to immediate financial danger, relationship conflict or a risk to your safety, seek urgent assistance from an appropriate emergency or crisis service. If you are in immediate danger, contact emergency services. You do not need to wait until the situation becomes severe before asking for help.